Nursing team

Administration

Practice management  

Our practice manager is Ali Neilson.

The practice manager is responsible for the running of the surgery. If you have any queries about administrative or non-medical aspects of your care, please write to the practice manager.

Administration

The secretaries and admin assistants assist the doctors in maintaining accurate records and effective communications so as to assure the best possible care for our patients.

Reception

Our reception manager is Mandy. 

The job of our receptionists is to act as your link with the surgery. When you telephone the surgery, they may ask for details of your problem. The more information you can give, the better they will be able to help.

Healthcare assistants

Our HCAs assist the nursing team with phlebotomy clinics, foot checks, new patient checks, urine dipping, blood pressure monitoring, and much more.

Phlebotomy

Our phlebotomy (blood test) team is available throughout the week, offering a range of appointments. Some administrative staff have gained qualifications in order for them to take your blood, so you may see some familiar faces at your next blood appointment.

Practice pharmacist

Our pharmacist is able to help with a range of medication related care from medication reviews, discussing a reaction you have had to medication, or even finding you an alternative if you prescription is out of stock at the pharmacy. Appointments are available to book on Tuesdays and Thursdays.

Attached staff

Community midwives

Community midwives offer specialist advice in all aspects of antenatal and postnatal care. They attend the antenatal clinic and share maternity care with the doctors, including home visits. They can be contacted by phoning 0151 604 7682. Patients can self-refer to the midwives; a GP appointment is not necessary.

Health visitors

Health visitors give advice on healthcare and development for babies and children under the age of 5. They can be contacted on weekdays by telephoning the 0-19 Health and Wellbeing Service on 0151 514 0219.

Counsellors

Counsellors offer psychological support to patients referred by their GP. A wide variety of counselling is available. Patients aged 16+ can self-refer to NHS Wirral Talking Therapies. More information can be found on their website.

Smoking cessation

We work closely with ABL Wirral and host a smoking cessation clinic at our surgery every Tuesday. No referral is required so please contact reception to book an appointment to help stop smoking.

Health trainers

Health trainers are able to support you in many ways from dietary changes to exercise advice. Please contact reception to book an appointment with our dedicated team. No GP referral is required.

Social prescribers

Social prescribers are able to assist you with any social needs, such as help with housing or benefits. They also offer support for the elderly, people who are feeling lonely or isolated and many more!

Learning disabilities practitioner

We have a specially trained learning disability practitioner to support our patients who have additional needs. They care for our patients in a variety of ways, such as supporting them through bereavement or ensuring their everyday health needs are met.