This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

Out of Hours Appointments
Somerville is now able to offer a limited number of pre-bookable, routine appointments outside normal working hours.

URGENT appointments are still available via GPOOH and the Walk in Centre at APH (678 8496) and the Walk in Centre at VCH (604 7296)

Complaints

We welcome suggestions for improving our services. These can be made by completing a suggestion slip at Reception. Please let us know when we have done something particularly well – we always like to know when we are appreciated! We aim to provide the best services possible, but there may be times when you feel this has not happened.

PALS for advice & help

If you feel you have grounds for complaint, please discuss these with the member of staff concerned, when it is hoped any problem can be resolved at once. However, should you not wish to speak to the person concerned, please use this form.

Complaint Form

We operate a Practice Complaints Procedure as part of the NHS system for dealing with complaints.

If you do not wish to contact the practice about your complaint, you may contact NHS England directly.  NHS England Customer Contact Centre (CCC) 0300 311 22 33 or England.contactus@nhs.net



 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website